Location: United Kingdom
Careers
Location: United Kingdom
Full Time
Reporting to: Managing Director
Browntree Properties is a leading specialist property development/property management, lettings and investment
company comprised of market leaders. Established in the North of England after being the leading luxury student
accommodation providers in the City of Bradford. We are now growing in to new areas acquiring developments in
locations such as Leeds, Huddersfield, Manchester, Sheffield and Liverpool and as such new ventures. Browntree
Properties are finalising the completion of, their first of many, restaurant chains. As such, we are seeking a Head
Of Cuisine Operations to ensure the smooth running of the first site and develop upon future projects.
The Ideal Candidate
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and
committed. At Browntree Properties, our people embrace these qualities, so if this sounds like you then please
read on.
The Role:
• Responsible for day to day and overall business operations of an assigned venue department.
Responsibilities:
• Team Member Recruitment, Training and Development:
• Recruitment and Training of Department Managers and Supervisors
• Conducts annual performance appraisals of managers/supervisors
• Provides for development of Managers and Supervisors
• Conducts performance counselling and ensures Discipline/Termination procedures follow all company
guidelines
• Ensures conflict resolution procedures are followed
• Ensure compliance with Health & Safety Workplace Standards
• Facilitate proper inter-departmental communication and organisation
• Assist and support Team Members in any of their job functions as needed
• Ensuring Optimal Guest Experience
• Maintains appropriate working environment
• Maintain all company guest service standards
• Maintain high level of Guest Relations
• Enhancing Revenue/ Controlling Costs
• Maintains company systems for all cost controls/inventories
• Assist the relevant member of management in preparation of annual budget/planning process and
Quarterly Operating Plans
• Develop strategies to Generate/Enhance Revenue
• Maintains controllable expenses and establishes effective cost control systems
• Ensure Environmental Quality and Ambiance
• Ensures atmosphere is conducive to a quality experience (lighting, sound, room temperature, cleanliness,
light of sight, table maintenance, VIP seating, etc.)
• Maintains standard operating procedures
• Ensures applicable health and safety requirements are met or exceeded
• Essential Personal & Interpersonal Skills
• Capable of maintaining a positive attitude
• Maintains objective view in all circumstances
• Listens empathetically to Management and hourly Team Members
• Maintains organisation and focus.
• Takes creative risks to enhance revenue
• Behaves professionally to maintain/enhance positive image of the company
• Thinks creatively to produce new possibilities in all areas of operations
• Maintains composure to lessen volatile situations
• Shows respect by considering the rights and dignity of others rather than just self
• Communicates assertively in a non-aggressive, honest manner
• Maintains personal integrity by abiding by and supporting the values and principals of the company
Qualifications:
Minimum Requirements:
• High school diploma
• 3-5 Years’ experience in high volume restaurant experience
• Minimum of 2 years supervisory experience
• Previous experience with managing purchasing, receiving, & inventories
• Previous P&L responsibility and knowledge of accounting techniques desirable but not required
Preferred:
• College Degree
• TIPS certified or equivalent
Physical Demands/Working Environment:
• Environment is often fast paced, loud and stressful
• Lifting and bending
• Able to wear a radio earpiece during the scheduled shift
• Ability to stand for prolonged periods of time
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